Hello. I’m not sure what happened in the last 24 hours, but I bought some digital albums that did not download to my computer when I attempted to put them there. Is there something I missed? I thought when I bought the albums I owned them. Anyhow….if anyone happens to read this can you help me out?
Sorry to hear about the download issues. I’ll follow up with you via email to make sure we get it all sorted out.
I’ve had issues as well, I purchased the Moat mp3 album and tried to download it, my computer had issues doing so (it sometimes has trouble downloading zips) and when I tried from another device I was told I’d exceeded my number of diwnloads. Is there some way to reset this? I’ve purchased the album and have yet to download it successfully.
Thank you for letting us know. Yes, I’ve reset all of your download counts so you should be able to download anything you had trouble with again.
Thank you for the support, and please let me know if you run into any other issues with the site.
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